We carefully prepare every order to ensure your natural gemstone arrives safely and securely.
Processing Time
Orders are processed and dispatched within 1–2 business days.
Delivery Times
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Australia: 3–7 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary depending on customs clearance and the destination country.
Free Worldwide Shipping
We are pleased to offer complimentary insured shipping worldwide on all orders.
Order Tracking
Once your order has been dispatched, you will receive an email containing your tracking number so you can monitor your shipment at every stage.
Secure Packaging
Every gemstone is professionally packaged to ensure maximum protection during transit.
Need Assistance?
If your shipment is delayed, damaged, or appears to be lost in transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.